Amazon Product Reviews
Contour Design creates products that are designed to relieve users pain and strain, from their fingertips up to their necks. Don’t just take our word for it! Hover over any of the dots below to see how our products have helped others.
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Exemplary Customer Support Experience
The RollerMouse Red has for years now enabled me to continue working long hours daily on the computer without the ergonomic wrist/elbow/shoulder strain and pain I previously experienced using a standard mouse. When I first got it, it completely eliminated the painful reactions I was having gripping a standard mouse for typically 8 hours a day.
In addition to how helpful the RollerMouse has been for me, I’d like to comment on an exemplary customer support experience I just received from Contour Designs. After years of use, and beyond the warranty period, the left mouse button on the RollerMouse began having problems and would only reliably respond if I clicked it in a certain limited spot (the lower right corner of the button). I emailed customer support describing the behavior and asked if there was anything I could do to restore the button’s normal responsiveness. I received a quick same-day response where they troubleshooted the issue with me and then sent me a part that I could self-install with clear directions provided. That worked! So now the left mouse button is reliably working and I am very pleased and thankful for this excellent customer service experience.
I first learned about the RollerMouse from a co-worker who was having severe pain issues using a normal mouse. The company ergonomic people recommended the RollerMouse to him and after he began using it, those issues went away. So a few years later when I began having ergonomic problems, I remembered about the RollerMouse and bought one for myself. Without it, I don’t think I would have been able to continue working the same hours a day as I have. So from my experience, I can unreservedly recommend considering a RollerMouse to anyone having similar ergonomic issues, or also to help prevent those issues from starting for those who work long hours on the computer.
A Very Good Product & Even Better Customer Support
I bought the RollerMouse Red & the Keyboard that comes with it & they are a delight. After a couple of months, the mouse started malfunctioning and I emailed the company and asked for guidance, but I did not receive a reply for 2-3 months, although I had sent 2 more reminder emails. However, after that time, I got a response & they had apologised for having missed my emails and responded swiftly by posting to me a cable that was needed. When it did not help, they posted to me, fast, a replacement for both the mouse & the keyboard, for free. All in all, I am very happy with the customer service from this company and will buy their products again. The Mouse is very good for my wrists.
Contour Design: Simply the Best
By: Paula Simmons
With apologies to Tina for stealing her line, it conveys better than I ever could the excellence of this company.
I’ve been using the Contour Roller Mouse Red since 2014. Having worked with computers since 1988, I have severe repetitive stress pain in my wrists, elbows, and shoulders. The Roller Mouse greatly decreased my pain quickly after I began using it. It is a genius design, spreading the motions out over both hands, and eliminating gripping. It is also of very high quality.
The customer service is simply stellar. Immediately attentive to any issues, and they’ve always gone far beyond any possible expectation I ever had. Julie Almeria is lovely to work with, and I’m happy to see she’s been there for years. I hope she is appreciated.
Highly, highly recommended, especially in these times.
Relieved Severe Tennis Elbow
Thank you! I have been agonizing with severe tennis elbow for close to two years and despite months and months of physical therapy, my symptoms persisted. Finally, one of my (many) physical therapists suggested a roller mouse. Needless to say, I have been super pleased with the results. I would highly recommend a roller mouse to anyone!
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