The Ultimate Workstation Bundle

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Refund policy


We offer a 30 day money back guarantee on all of our products.

If you are looking to return your product, please click the “submit a ticket” button below to receive an RMA number. No returns will be accepted without an RMA number. To complete your return, we require a receipt, customer ID, or proof of purchase.

REFUNDS

Once your return is received and inspected a refund will be issued and applied to your credit card or original method of payment. There are certain situations where only partial refunds are granted. For example, any item not in its original condition is damaged or missing parts for reasons not due to our error, may be subject to a 20% restocking fee.

LATE OR MISSING REFUNDS

If you haven’t received your refund, please contact us at returns@contourdesign.com to verify your refund status. Processing times may vary depending on your bank or credit card company.  

SHIPPING

Contour Design will provide a prepaid shipping label to return units that were purchased less than a year ago. If you are located in Canada or Australia, or the unit is over a year old, you will not need to return the unit. You can dispose of it as you wish, and a replacement will be issued.