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For all users
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| Q: |
The
movement of my PS2 mouse is not fluent anymore. |
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A:
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Before calling for replacement
or repair, please make sure that both the ball and the wheels
are clean.
To do so, turn your mouse upside
down, rotate the plastic and remove the ball. Clean the ball
with soap. Inside the mouse you'll see two metal wheels and
a plastic one, that you may clean with a small amount of alcohol
and a cotton swab.
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For WIN 95,
98, Me,
NT, 2000 and
XP users
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Q:
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I want to program the mouse
buttons. I click on 'Set Buttons' and the cursor disappears.
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A:
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Press the mouse buttons to make
the cursor appear again.
The 'Set Buttons' button doesn't
allow you to program the buttons. To program the buttons,
please refer to the following FAQ.
The 'Set Buttons' button allows
you to change the buttons settings. By
default:
- the left button is the Primary
Button
- the right button is the Secondary
Button
- and the middle button is
the Auxiliary Button.
Once you have clicked the 'Set
Buttons' button, press the mouse buttons in the order you want
the settings to be performed. The first button you'll press
will be the Primary Button, the second button will be the Secondary
button and the third button the Auxiliary button. |
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For
WIN 95, 98,
Me, NT,
2000 and XP
users |
| Q:
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I want
to program the middle button for double click. |
| A:
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1.
double-click the mouse icon in the taskbar tray to open Mouse
Properties.
2. select the Assignments Tab.
3. under Categories select Buttons, which will change the Commands
box selections.
4. select the PrimaryDoubleClick.
5. click in the box that says "Press new key/button shortcut"
so that
the cursor is flashing in the box.
6. click the middle button once. The window will change and
it should
now say "Auxiliary Button".
7. click Assign that has now lit up and you are done.
8. when you are satisfied with your settings, click OK to close
Mouse
Properties. |
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For
WIN 98, Me, 2000 and XP users using the USB Perfit Mouse |
| Q: |
When I launch setup with my USB Perfit
Mouse plugged in, I get the following message 'Perfit Mouse
USB Driver Setup is complete. Windows will finish the installation
after you connect your device to the USB port.' and setup doesn't
finish. |
| A: |
First download
the latest driver release from our website, then run setup
again. If you keep getting this message, please contact Technical
Support.
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For
WIN 95, 98,
Me, 2000 and
XP users using the PS2 Perfit Mouse |
| Q: |
I
have performed all the previous steps but still can't program
the middle button for double click. |
| A: |
First check your driver version.
To do so, right click the tray icon and select About Mouse.
If your driver version is 2.05,
upgrade to version 2.06 and you'll be able to program the
middle button. For the upgrade instructions, please click
here.
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For
WIN 95, 98,
Me, NT,
2000 and XP
users |
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Q:
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How do I change the normal mouse
pointer?
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A:
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To change the Normal Select
Pointer:
1. double-click the mouse icon in the taskbar tray to open
Mouse Properties.
2. select the Pointers Tab.
3. click on Use Default if you have already changed something.
4. in the Customize window, Normal Select should be selected.
If not click on it.
5. click on Browse...
6. a Browse window opens; the Cursors directory should be
opened. If not, please read below ('Find the Cursors directory')
7. choose the "cross" cursor
8. click Open; the Browse window closes
9. click Apply and OK to close Mouse Properties.
Find the Cursors directory
This Cursors directory has a different path depending on the
OS you're running.
From the Start menu, select Search, then Files or Folders. Write
cursors in the 'Search files or folders named' window.
The result should be something like:
C:\WINDOWS or C:\WINNT
Close the Search window and force the path in the Browse window
opened on step 6. |
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For
MAC OS X users |
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Q:
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How do I open the Contour Control
Panel?
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A:
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To open the Control Panel:
place the focus on the Finder
click con Shift+Apple+A (or
alternatively go to the menu Go, then click on the submenu
Applications)
double-click on the Contour
Mouse icon; it will open the Control Panel.
You may also download the Contour
Mouse Control
Panel User's Guide to read about all the features of your
PerfitMouse.
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For
Linux users using the PS2 Perfit Mouse |
| Q: |
The middle
button doesn't work on X-Windows. |
| A:
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Choose
PS/2 wheel mouse instead of generic 3 button PS/2 mouse
in your mouse configuration window.
Or modify the XF86Config file as follows:
search for
Section "InputDevice"
and modify the line
Option "Protocol" ...
(or add it after the "Driver" key if it doesn't
exist)
into
Option "Protocol" "IMPS/2"
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For
DOS users |
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Q:
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I've installed the drivers,
but get no cursor. What did I do wrong?
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A:
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If you are using a serial port,
it could be as simple as not having the switch under the mouse
in the right position. The switch under the mouse needs to
be in the PC position when using our driver as a 3-button
mouse. Try restarting the computer with the switch in the
PC position.
If that does not work, then it may be that you were configured
for the "Standard" version of the Windows 95 mouse
driver before installing the Contour drivers. Click
here for instructions on re-configuring the system.
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For
DOS users |
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Q:
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I loaded version 2.02 of the
software and programmed the buttons, but each time I load
Windows the buttons don't seem to work. I have to run the
Contour Control Panel and they start working.
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A:
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You are missing a line in your
WIN.INI file. Edit the WIN.INI file, look in the [windows]
section. There is a line that starts out "load=".
There may be things referenced after the = sign. One of the
references needs to be: C:\CMOUSE\PCCMAIN.EXE. Just add that
part after the = sign and the settings will load each time
you go into Windows.
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For
DOS users |
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Q:
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I loaded version 2.02 of the
software and restarted Windows. I get a message "The
file 'C:\WINDOWS\SYSTEM\GRID.VBX' is out of date. This program
requires a newer version".. Or a similar message about
PROCHOOK.DLL.
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A:
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These two files are common files
for programs that use Visual Basic. The solution is to copy
our version of the file(s) to the \WINDOWS\SYSTEM directory.
The files are located in the \CMOUSE directory. We recommend
copying the original files to a temporary directory before
replacing them, just in case...
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